Free standard shipping on most orders of $50+ | Call or text (202) 800-0502

Product details

Why Shop With ChoreBotic

Real, US-based support

Call or text (202) 800-0502 (Monday–Friday, 11 AM–6 PM ET) or email support@chorebotic.com. A real person answers.

Help choosing the right model

Tell us your pool size, yard and slope, or floor plan and we'll point you to the model that fits, even when that's the cheaper one.

Business & multi-unit orders

Buying for several properties or a business? Contact us and we'll tell you what we can offer.

Warranty help

Warranty coverage comes from the manufacturer under its own terms. If something goes wrong, we'll help you file the claim.

A clear shipping timeline

Orders usually ship within 1–6 business days and then take 5–10 business days in transit. We email tracking as soon as your order ships.

Shipping

Processing time

Most orders ship within 1–6 business days. Orders ship directly from the manufacturer or from one of our supplier partners, so items in one order may arrive in separate packages. If there's a delay, we'll contact you right away.

Transit time

After your order ships, delivery usually takes 5–10 business days. You'll get an email with tracking as soon as it ships.

Shipping cost

Most orders of $50 or more ship free by standard ground. Some items, such as Xpece drone products, ship at UPS rates. The exact cost is always shown at checkout before you pay.

Large items

Robotic mowers and other large items may ship by freight with curbside delivery.

Assembly

Most robotic products need some setup. Contact us if you'd like details on a specific product before ordering.

Returns & Cancellations

Cancellations

You can cancel free of charge any time before your order ships. Contact us as soon as possible at support@chorebotic.com or (202) 800-0502.

Returns

You have 30 days from delivery to start a return. Contact us first for a return authorization and the correct return address. Changed-mind returns must be unused, in new condition, with all parts and the original packaging.

Return costs

- Defective or damaged on arrival: no cost to you. We cover return shipping and send a replacement or full refund.
- Changed your mind: a 15% restocking fee applies and you pay return shipping. The fee is waived if you exchange for a product of equal or greater value.

Damaged in transit

Email photos of the packaging and product within 48 hours of delivery and we'll arrange a replacement or refund.

Full details: Refund Policy.

Questions? Call or text (202) 800-0502